Texting and calling for healthcare recruiting and HR

Fill clinical shifts faster than phone tag allows

Reach nurses, CNAs, techs and support staff where they actually reply — by text — from inside your ATS or HCM. Screen, schedule and onboard without a single voicemail, then keep the same thread going for shift coverage, open enrollment and policy updates once they're on staff.

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Dana · Talent acquisition

via Emissary

Today 2:14 PM

Hi Maria, it's Dana from the recruiting team. Still interested in the night-shift RN role on 4 West? Reply YES and I'll send times to talk. Text STOP to opt out.

Yes! Tue after 3 works

Booked Tue 3:30. Calendar invite on its way.

Logged to the candidate record in Workday

Sounds familiar

Clinical roles stay open while candidates work the shift you're trying to fill

Time to fill

Open reqs that age for 90+ days

Candidates are working shifts when you call; by the time they call back, they've accepted somewhere else.

Credentialing

Paperwork that stalls the start date

License numbers, immunization records and references trickle in by email, one chase at a time.

Coverage

Per diem pools you can't mobilize

A call-out at 5 a.m. means a manager phoning down a list instead of one text to everyone qualified.

What you can do

Four things healthcare recruiting and HR teams do with Emissary every day

Every text and call is synced to the candidate record, so the whole team sees the same conversation.

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Shift-fill campaigns

Text the qualified per diem pool in one send and fill the open shift from the first replies.

Sample textOpen 7a–7p CNA shift Sat on Med-Surg. First to reply CLAIM gets it.

Screening nurses between shifts

Ask the four knockout questions by text so a candidate can answer on a break.

Sample textQuick one: active RN license in NY and at least 1 yr acute care? Reply Y/N.

Credentialing nudges

Automated reminders for each missing document, written back to the record.

Sample textStill need your BLS card for the file — a photo reply is fine.

Keeping new hires warm before day one

Orientation details, badge pickup and a hello from the unit manager, scheduled ahead.

Sample textOrientation Mon 8am, Bldg C lobby. Scrubs provided. Questions? Just text back.

Trusted by

Health systems that hire at volume

From regional hospital networks to multi-state systems, recruiting teams use Emissary to reach clinical and support staff by text.

Works with your systems

Built on the HCM and ATS platforms health systems already run

Two-way sync through each partner's APIs — no middleware, no exports.

Also integrates with Dayforce, BambooHR, Greenhouse, BrassRing, Jobscore and Visibility.

See all integrations →

Compliance

Keep PHI where it belongs

Emissary texts are for scheduling, screening and logistics. Every message is logged to the candidate record and opt-outs are honored automatically.

TCPASTOP handled instantly across every campaign, with each opt-out recorded on the candidate record.

10DLCCarrier-registered numbers so high-volume sends are delivered, not filtered.

SOC 2Independently audited controls, with role-based access for every recruiter and manager.

SSO readySign in through your identity provider, with MFA enforced by your SSO.