Texting and calling for manufacturing recruiting and HR

Keep every shift running with hires who show up

Production operators, machinists and maintenance techs read texts on break, not email at a desk. Emissary screens and schedules them from inside your HCM, keeps them engaged until their first shift, then carries the same thread into shift coverage, safety notices and open enrollment.

Book a demo

Priya · Plant HR

via Emissary

Today 6:55 AM

Hi Marcus, it's Priya from HR at Plant 2. Still interested in the production operator role on second shift? Reply YES and I'll send times to talk. Text STOP to opt out.

Yes. After my shift, around 3?

Booked today 3:15 at the front office. Calendar invite on its way.

Logged to the candidate record in UKG

Sounds familiar

Lines run short while the people who could fill them are on a shift at another plant

Time to fill

Skilled roles that stay open for months

Machinists and maintenance techs are on the floor when you call. By the time they call back, another plant has them.

No-shows

First shifts that never happen

Without a reminder the day before, part of every orientation class walks. Confirmations by text keep the line staffed.

Coverage

Call-outs an hour before the line starts

A call-out at 5 a.m. means a supervisor phoning down a list instead of one text to everyone trained on the station.

What you can do

Four things manufacturing recruiting and HR teams do with Emissary every day

Every text and call is synced to the candidate or employee record, so recruiters, shift supervisors and HR see the same conversation.

Book a demo

Shift-fill campaigns

Text qualified applicants and past hires in one send and fill the open shift from the first replies.

Sample textSecond shift (3–11pm) opening on Line 4 starts Mon. Reply IN if you're available.

Screening on a break

Ask the knockout questions by text so a candidate can answer between runs.

Sample textQuick one: forklift certified and open to rotating shifts? Reply Y/N.

Pre-start reminders

Orientation, safety training and what to bring, sent the evening before so day one actually happens.

Sample textOrientation Mon 7am at the Plant 2 lobby. Steel-toe boots required. Reply C to confirm.

Shift coverage and safety notices

Once they're hired, the same thread covers open shifts, schedule changes and plant-wide alerts.

Sample textLine 3 is down for maintenance Tue. Report to Line 1 for your shift. Reply OK to confirm.

Trusted by

Manufacturers that hire at volume

Food and consumer goods manufacturers use Emissary to reach production and maintenance staff by text, from the first application through every shift.

Works with your systems

Built on the HCM and ATS platforms manufacturers already run

Two-way sync through each partner's APIs — no middleware, no exports.

Also integrates with BambooHR, Greenhouse, BrassRing, Jobscore, Visibility and symplr HealthcareSource.

See all integrations →

Compliance

Plant hiring, done by the book

Emissary texts are for screening, scheduling and logistics. Every message is logged to the record and opt-outs are honored automatically, across every plant.

TCPASTOP handled instantly across every campaign, with each opt-out recorded on the candidate record.

10DLCCarrier-registered numbers so high-volume sends are delivered, not filtered.

SOC 2Independently audited controls, with role-based access for every recruiter and manager.

SSO readySign in through your identity provider, with MFA enforced by your SSO.