Texting and calling for logistics and warehouse recruiting and HR

Keep the dock staffed from application to first shift

Warehouse associates and drivers don't check email, but they answer texts in minutes. Emissary screens, schedules and keeps new hires engaged until orientation, then carries the same thread into shift coverage and safety notices, all logged to your ATS or HCM.

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Sam · DC recruiting

via Emissary

Today 7:40 AM

Hi Luis, it's Sam from the recruiting team at the distribution center. Still interested in the forklift operator role on nights? Reply YES and I'll send times to talk. Text STOP to opt out.

Yes, tonight before my shift?

Booked today 5:30 PM at the main office. Calendar invite on its way.

Logged to the candidate record in Workday

Sounds familiar

The dock runs short while candidates are on a shift somewhere else and your voicemail fills up

Volume

Fifty hires for the next peak, starting now

Peak season staffs up in weeks. The warehouse that replies first gets the associate; the one that leaves a voicemail doesn't.

No-shows

Orientations that half the class skips

Without a reminder the day before, a third of the orientation walks. Confirmations by text keep the class full.

Coverage

Call-outs on the 5 a.m. shift

A call-out at 5 a.m. means a supervisor phoning down a list instead of one text to everyone certified on the equipment.

What you can do

Four things logistics recruiting and HR teams do with Emissary every day

Every text and call is synced to the candidate or employee record, so recruiters, shift supervisors and HR see the same conversation.

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Peak-season campaigns

Text last year's seasonal associates and new applicants in one send and fill the class from the first replies.

Sample textPeak season starts Oct 20 — nights and weekends open. Returning this year? Reply YES to reserve a spot.

Screening between shifts

Ask the knockout questions by text so a candidate can answer on a break.

Sample textQuick one: able to lift 50 lbs and open to the 6pm–2am shift? Reply Y/N.

Orientation confirmations

Date, address, parking and what to bring, sent the evening before so the class shows up.

Sample textOrientation Mon 7am, Dock 2 entrance. Steel-toe boots required. Reply C to confirm.

Shift coverage and safety notices

Once they're hired, the same thread covers open shifts, schedule changes and site-wide alerts.

Sample textDock 4 opens an hour early tomorrow. Reply C to confirm your 5am start.

Trusted by

Trusted by frontline employers across industries

Employers that hire hourly workers at volume use Emissary to reach candidates and employees by text, from distribution centers to store floors.

Works with your systems

Built on the HCM and ATS platforms logistics operators already run

Two-way sync through each partner's APIs — no middleware, no exports.

Also integrates with BambooHR, Greenhouse, BrassRing, Jobscore, Visibility and symplr HealthcareSource.

See all integrations →

Compliance

High-volume hiring, done by the book

Emissary texts are for screening, scheduling and logistics. Every message is logged to the record and opt-outs are honored automatically, across every site.

TCPASTOP handled instantly across every campaign, with each opt-out recorded on the candidate record.

10DLCCarrier-registered numbers so high-volume sends are delivered, not filtered.

SOC 2Independently audited controls, with role-based access for every recruiter and manager.

SSO readySign in through your identity provider, with MFA enforced by your SSO.