Official Partner

Texting for SAP SuccessFactors

If you use text to recruit or to reach employees, or want to start, Emissary offers the best SuccessFactors integration on the market — texting, calling, campaigns, automation and AI agents for recruiting and HR teams, with every conversation tied to the right record.

SAP Build Partner

Emissary is an official SAP SuccessFactors partner — built directly on the SuccessFactors APIs, with no middleware in between.

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SAP SuccessFactors · Candidate record · Emissary texting panel
Emissary texting panel inside SAP SuccessFactors

What's included

Everything you need to text, call and automate from SuccessFactors

Emissary gives you an easy way to text and call from the pages you already use, automations that fire off SuccessFactors events, AI agents that can handle repetitive conversations and tasks, and a record of all of it where the rest of the team can see it.

Text and call from any SuccessFactors page

Text and call candidates and employees from a local number, in a panel next to the record you're already looking at.

Automate recruiting and HR workflows

Trigger texts and calls from stage changes, interviews, offers, start dates and employee events — with campaigns, templates and AI agents.

AI agents for candidate and employee communications

Screen, schedule and answer questions for applicants and employees over text, with results written back to SuccessFactors.

Track conversations that start outside SuccessFactors

Replies to campaigns, QR codes, keywords and AI agents are matched to the right candidate or employee automatically.

Sync transcripts between platforms

Every text and call summary can be written back to the SuccessFactors record automatically, so the whole team sees the full history and staying compliant is simpler.

One-click candidate and employee data import

Bring a SuccessFactors candidate pool or employee group into a campaign audience without an export.

Getting set up

About a day
Typical time to go live, with minimal HRIS resources.
No middleware
Built directly on the SAP SuccessFactors APIs.
Carrier registration
10DLC registration and opt-out handling done for you.
Full support
Onboarding, training and ongoing support included.

About SAP SuccessFactors

Cloud human experience management, part of SAP

SAP SuccessFactors is a world-leading provider of cloud human experience management (HXM) – the new term for people-focused HCM solutions. Their HXM suite lets you “provide employees with experiences that recognize their individual value and consistently motivate them to achieve peak performance levels.” The company has been a part of SAP since 2012.

Other integrations

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