Texting and calling for security and facilities services recruiting and HR

Fill posts and routes without a recruiter on every site

Reach security officers, custodians, technicians and site supervisors where they actually reply — by text — from inside your ATS or HCM. Screen, schedule and onboard across dozens of client sites without a single voicemail, then keep the same thread going for post changes and schedule updates.

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Jordan · Regional recruiter

via Emissary

Today 4:48 PM

Hi Tomas, it's Jordan from the recruiting team. Still interested in the overnight security post at Riverside Plaza? Reply YES and I'll send times to talk. Text STOP to opt out.

Yes, any evening this week

Booked Wed 6:00 PM. Calendar invite on its way.

Logged to the candidate record in Dayforce

Sounds familiar

Posts go uncovered while candidates are on another site and your recruiter is in another city

Coverage

A post that has to be filled by tonight

When a client site needs coverage in hours, a recruiter can't phone down a list. One text to everyone licensed and nearby can.

Licensing

Guard cards and clearances that stall the start

State licenses, background checks and site-specific clearances trickle in by email, one chase at a time.

Distance

Hiring for sites no recruiter will ever visit

Candidates, supervisors and HR are rarely in the same place. The conversation has to live somewhere everyone can see.

What you can do

Four things security and facilities recruiting and HR teams do with Emissary every day

Every text and call is synced to the candidate record, so recruiters, site supervisors and HR see the same conversation.

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Same-day coverage campaigns

Text the licensed pool near the site in one send and cover the post from the first replies.

Sample textOpen overnight post Sat at Riverside Plaza, 11p–7a. Must hold a current guard card. Reply CLAIM.

Screening between shifts

Ask the knockout questions by text so a candidate can answer from their current post.

Sample textQuick one: current state guard card and able to pass a background check? Reply Y/N.

Licensing and clearance nudges

Automated reminders for each missing document, written back to the record.

Sample textStill need a photo of your guard card for the file — a photo reply is fine.

Site details before the first shift

Address, parking, uniform and who to report to, sent the evening before so the post is covered on time.

Sample textFirst shift Mon 11pm, Riverside Plaza loading dock entrance. Report to Lt. Reyes. Questions? Just text back.

Works with your systems

Built on the HCM and ATS platforms service contractors already run

Two-way sync through each partner's APIs — no middleware, no exports.

Also integrates with BambooHR, Greenhouse, BrassRing, Jobscore, Visibility and symplr HealthcareSource.

See all integrations →

Compliance

A record for every post and every client

Emissary texts are for screening, scheduling and logistics. Every message is logged to the candidate record and opt-outs are honored automatically.

TCPASTOP handled instantly across every campaign, with each opt-out recorded on the candidate record.

10DLCCarrier-registered numbers so high-volume sends are delivered, not filtered.

SOC 2Independently audited controls, with role-based access for every recruiter and manager.

SSO readySign in through your identity provider, with MFA enforced by your SSO.